TKPK 11 — Terms & Conditions

Welcome to TKPK 11. These Terms and Conditions ("Terms") form a legally binding agreement between TKPK 11 and its users. By accessing or using the TKPK 11 website, mobile app, or any of our services, you are deemed to have accepted these Terms.

These Terms and Conditions have been written in Bengali so that our Bangladeshi players can easily understand them. If you have any difficulty understanding any part of these Terms, please reach out to our support team.

TKPK 11 reserves the right to modify these Terms at any time. Where changes are made, a notification will be sent to your registered email address and the updated date will be reflected on the website.

To open an account and use TKPK 11's services, you must meet the following eligibility requirements:

• You must be 18 years of age or older.
• You must register an account in your own name and on your own behalf.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• Registration is not permitted from countries where online gaming is prohibited by law.

After registration, TKPK 11 may request KYC documents for identity verification at any time. Failure to provide the required documents may result in a temporary account suspension.

The following terms apply to all financial transactions on TKPK 11:

• The minimum deposit amount is ৳500, and the maximum limit is determined by your account tier.
• The minimum withdrawal amount is ৳1,000. Withdrawals are typically processed within 1–3 business days.
• All transactions must be made through a payment method registered in your own name. Third-party transactions are strictly prohibited.
• Transactions can be made via bKash, Nagad, Rocket, and other approved mobile banking methods.
• KYC verification must be completed before any withdrawal can be processed.

If a deposit fails, please contact the relevant payment provider directly. TKPK 11 is not liable for failed transactions, but our support team is ready to help you resolve the issue.

Please read the following terms and conditions carefully before claiming any bonus or promotional offer from TKPK 11:

• Each bonus has its own wagering requirement, which may range from 10x to 30x the bonus amount.
• The welcome bonus is available to new members only and applies to the first deposit.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirements have been met.
• Claiming multiple bonuses from the same household, device, or IP address will result in all bonuses being voided.
• Bonuses are generally valid for 7–30 days. Any unused bonus will be automatically forfeited once the validity period expires.
• TKPK 11 reserves the right to modify, suspend, or cancel any bonus offer at any time.

All players must comply with the following terms and conditions when betting and gaming on TKPK 11:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a technical error affects any bet, TKPK 11 will review the bet and make a final decision.
• In live games, the dealer's decision is final. No compensation will be provided for issues arising from internet connectivity problems.
• In Sports Betting, any changes made before a match begins will result in the relevant bet being reviewed.
• TKPK 11 may carry out additional verification for unusually large bets.

All games on TKPK 11 are powered by internationally certified RNG (Random Number Generator) technology, ensuring fairness and impartiality. No player or third party can influence the outcome of any game.

The following activities are strictly prohibited on the TKPK 11 platform and will result in account closure:

• Any form of fraud, manipulation, or system exploitation.
• Creating multiple accounts to collect bonuses.
• Using another person's account or allowing a third party to use your account.
• Using the platform for money laundering or any other form of illegal financial activity.
• Threatening or harassing other players or staff.
• Placing bets using bots, scripts, or automated software.
• Attempting to hack or gain unauthorized access to TKPK 11's systems.

TKPK 11 is firmly committed to Responsible Gaming. Gaming is entertainment — it should never become a source of financial hardship. As part of these Terms, we offer the following protective measures:

• Deposit Limit — Set a maximum deposit amount on a daily, weekly, or monthly basis.
• Session Limit — Automatic logout after a set period of time.
• Cooling-Off Period — Take a break from gaming for a set period of time.
• Self-Exclusion — Permanently deactivate your account.

For more details, visit our Responsible Gaming page.

TKPK 11 may temporarily or permanently close an account under the following circumstances:

• Violating any part of these terms and conditions.
• Failure to provide accurate information during KYC verification.
• If fraudulent activity is suspected.
• At your own request (self-exclusion).

If there is a valid balance at the time of account closure, it will be refunded after the verification process is complete. However, balances may be forfeited if the account is closed due to a rule violation.

TKPK 11 takes the privacy of your personal information very seriously. For full details on how we collect, store, and use your data, please refer to our Privacy Policy page.

• Your information will never be sold to third parties.
• All data is secured through SSL encryption.
• Your information is used solely to provide services and fulfill legal obligations.

TKPK 11 reserves the right to modify these terms and conditions, in part or in full, at any time. In the event of changes:

• Updated terms will be published on the website along with the effective date.
• For significant changes, advance notice will be sent to your registered email address.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.