TKPK 11 — Your Privacy Policy

TKPK 11 (hereinafter referred to as "we", "us", or "the Platform") is fully committed to protecting your privacy. This Privacy Policy describes how we collect your personal information, the purposes for which it is used, and how it is kept secure.

This Privacy Policy applies to the TKPK 11 website, mobile application, and all related services. By using our platform, you are considered to have consented to this Privacy Policy. If you do not agree with these terms, please refrain from using our services.

We may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email and update the date at the top of the page.

TKPK 11 collects your information in several ways. We only gather what is necessary to provide our services. Full details are listed below:

TKPK 11 uses your data only for the specific purposes outlined below. We never use it beyond these purposes — this is a core commitment of our Privacy Policy:

• To create, manage, and verify accounts.
• To process deposits, withdrawals, and other financial transactions.
• To enforce fraud prevention and Anti-Money Laundering (AML) policies.
• To provide customer support and resolve complaints.
• To send you bonus and promotional offers tailored to your preferences (only with your consent).
• To analyze platform performance and develop new features.
• To meet legal obligations and regulatory requirements.
• To effectively uphold our Responsible Gaming policy.

TKPK 11 never sells your personal data. However, in certain limited circumstances, information may be shared with trusted parties. All such sharing is fully controlled and secure under our Privacy Policy:

• Payment processors: Necessary information is shared with approved payment providers such as bKash, Nagad, and Rocket to process transactions.
• Legal authorities: Information may be disclosed to relevant authorities when required by court order or legal obligation.
• KYC verification services: Information may be shared with certified third-party providers for identity verification purposes.
• Fraud Prevention Services: Limited data may be shared with specialist services to detect unusual activity.

• Data is never sold to advertisers or marketing companies.
• No information is shared on any social media platform without your consent.
• Your information is never shared with unauthorized third parties.

TKPK 11 uses cookies and similar tracking technologies to enhance your browsing experience. The following types of cookies are used in accordance with our Privacy Policy:

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain services.

TKPK 11 does not retain your data beyond defined periods. The retention timelines under our Privacy Policy are as follows:

• Account Information: For the duration the account is active, and for 5 years after closure (as required by legal obligations).
• Financial Transaction Details: 7 years from the date of the last transaction.
• KYC Documents: 5 years from the date of verification, or as required by law.
• Log & Device Information: 12 months from the date of collection.
• Marketing Preferences: Until you opt out.

Once the designated retention period expires, your data is securely deleted or fully anonymized so that no individual can be identified.

Under TKPK 11's Privacy Policy, you have the following rights regarding your data. To exercise any of these rights, please contact our support team:

• Right of Access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your data under certain circumstances.
• Right to restriction of processing: Request to restrict how your data is used for certain purposes.
• Right to Portability: The right to receive your data in a structured, portable format.
• Right to Object: The right to object to your data being used for marketing or profiling.

TKPK 11 is firmly committed to protecting minors. In accordance with our Privacy Policy and Terms of Service, registration and use of the platform by anyone under the age of 18 is strictly prohibited.

• Age is verified at the time of registration.
• Date of birth is verified through documentation during the KYC process.
• Accounts suspected of belonging to a minor are suspended immediately.
• We do not knowingly collect any information from individuals under the age of 18.

TKPK 11 uses industry-leading security technology to protect your data. This section of our Privacy Policy assures you that your data is safe at all times:

• 256-bit SSL/TLS encryption: Across all data transmissions.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Encrypted Database: All stored data is kept in encrypted form.
• Regular Security Audits: Third-party security experts conduct regular penetration testing.
• Restricted Access Policy: Only authorized personnel are permitted to access user data.
• Breach response plan: In the event of a security incident, affected users will be notified within 72 hours.

However, no system can guarantee 100% security over the internet. Please keep your password strong and never share it with anyone.

TKPK 11 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following methods:

• A notification will be sent to your registered email address.
• A notification banner will be displayed on the website homepage.
• The update date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to us. The TKPK 11 Data Protection Team is always ready to assist:

• Email: support@tkpk11.com
• Response time: within 30 business days.
• Website: tkpk11.com

Your privacy is our highest priority. TKPK 11 is always here for you.